YourOrder.com.au - Catering

Terms & Conditions

Your-Order requests that the below is read with care and understood, should you have a inquiry with any of the below please contact us on info@yourorder.com.au

Accounts

In order to access some features of the Site, you will have to create an account. You agree not to use another user's account without permission. When creating your account, you agree to provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. Although Your Order will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Your Order or others due to such unauthorized use.

Payment obligations

All customers that register as a user of Your Order services are deemed to represent the company that employs them, whether a business or a charity it will be responsible for the payment of funds outstanding to Your Order. Individuals are welcome to register with Your Order however if they are not representing a company they will be required to make an up front payment either by credit card ,electronic transfer or cheque. Services will not be provided until funds are cleared with Your Order. Account terms with Your Order are strictly 7 days, payable within 7 days of receipt of invoice. Fees may be charged for late payments.

Orders

Your Order acts as a platform or medium between you and catering providers to facilitate the purchase and sale of goods provided by these suppliers. Orders can be placed by phone, fax, and email or online at www.YourOrder.com.au.

Changing an Order

An order review is sent by email once the order has been submitted it can be amended at this point. Orders through Your Order will be fulfilled by one of our partner catering providers. The order can be amended any time before the deadline. See below. Once deadline is met order is then deemed confirmed. If cancellation occur after the deadline the customer will be liable for the full amount of the order. See below.

Canceling an Order

You may cancel an order by giving notice in accordance with the following:

The specific caterer completing the orders cancellation policy.

Because our catering providers have to plan ahead to fill you order, you will be charged for orders that are not cancelled within the timeframe set forth . 

Drop Off Catering: 12 hours notice: fee will vary depending on resources and supplies ordered and commited for. this refers to catering orders that are of a drop off nature such as working lunches, morning and afternoon teas, and certain breakfasts, cancellation fees can range from 20% to the full order value.

Board Room: 36 hours notice: fee will vary depending on suppliers individual policy. this refers to catering orders such as buffets,board room sit down functions etc, cancellation fee can range from 20% to the full order value.

Events: 3 days notice for orders under $10,000 in value and 7 days notice for orders over $10,000 in value. this refers to event style functions that require the organisation of multiple facets and groups of over 50 people, fee can range from 50% to the total value of the order.

Your Order representatives will discuss with you on a case by case basis many factors are involved when cancellation fees are charged, these factors will be clearly outlined on a case by case basis..

Copyrights

This Site is owed by Your-Order and/or its licensees and protected by applicable law, with all rights reserved. Your Order takes the protection of intellectual property rights, including copyrights, very seriously. Your Order will terminate your access to, or use of, the Site and/or the Site, without notice to you, if you infringe or misappropriate the intellectual property rights, including copyrights, of others.

Contests and Rewards

From time to time, this Site might host or facilitate contests. In such cases, the contest rules shall be prominently displayed, and you agree to read such rules, comply with them and only participate in any such contests under and pursuant to the terms thereof. Our rewards program is designed to be fair we advise that proper understanding of our rewards program and subsequent reward offerings be understood. Your Order reserves the right to withdraw the reward points program at any time without notice. Your Order will however redeem all outstanding points that where accumulated before the cancellation of the reward point program.

Privacy Policy

Any information that we may collect from you during your use of the Site is subject to our Privacy Policy. We encourage you to read and understand our Privacy Policy which can be accessed at http://www.YourOrder.com/YourOrder/privacy-policy.do.

Termination (Access)

Your Order can terminate the access of any user if there is a breach of any of Terms of Use as listed.

Indemnity

YOU UNDERSTAND THAT YOU ARE PERSONALLY RESPONSIBLE FOR YOUR BEHAVIOR WHILE ON THE SITE AND FOR ALL CONTENT PROVIDED VIA YOUR ACCOUNT, AND AGREE TO INDEMNIFY AND HOLD YOURORDER AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS HARMLESS FROM AND AGAINST ANY LOSS, DAMAGE, LIABILITY, COST OR EXPENSE OF ANY KIND (INCLUDING ATTORNEYS' FEES) THAT YOURORDER MAY INCUR IN CONNECTION WITH A THIRD PARTY CLAIM OR OTHERWISE, IN RELATION TO YOUR USE OF THE SITE, THE CONTENT YOU PROVIDE OR LINK TO, OR YOUR ACCESS TO THE SITE, OR YOUR VIOLATION OF EITHER THESE TERMS OR THE RIGHTS OF ANY THIRD PARTY.

Disclaimer of Warranties

YOU UNDERSTAND THAT YOUR USE OF THE SITE (INCLUDING ANY DOWNLOAD FROM THE SITE AND ANY LOSS OF DATA OR OTHER DAMAGE TO YOUR COMPUTER SYSTEM YOU EXPERIENCE FROM USING THE SITE) IS AT YOUR SOLE RISK. YOU UNDERSTAND THAT THE SITE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SITE, ARE PROVIDED ON AN "AS IS" "WHERE-IS" AND "WHERE AVAILABLE" BASIS, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. YOU ACKNOWLEDGE THAT YOURORDER MAKES NO WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOU UNDERSTAND THAT YOURORDER DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE SITE WILL MEET YOUR EXPECTATIONS. NO WARRANTY OF ANY KIND, WHETHER ORAL OR WRITTEN, CAN MODIFY THE TERMS OF THE DISCLAIMER SET FORTH IN THIS DOCUMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOURORDER DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SITE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SITE.

Liability Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL YOURORDER OR ITS AFFILIATES BE LIABLE TO YOU (OR ANY THIRD PARTY MAKING CLAIMS THROUGH YOU) FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA OR OTHER INTANGIBLES, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SITE, UNAUTHORIZED ACCESS TO AND TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE OR NON-PERFORMANCE OF THE SITE, EVEN IF YOURORDER HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE. TO THE EXTENT THAT THE PRECEEDING LIMITATION OF LIABILITY IS NOT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT YOURORDER'S MAXIMUM AGGREGATE LIABILITY (WHETHER IN CONTRACT OR IN TORT OR UNDER ANY OTHER FORM OF LIABILITY) FOR DAMAGES OR LOSS, HOWSOEVER ARISING OR CAUSED, SHALL IN NO EVENT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE ORDER GIVING RISE TO THE LIABILITY.

The above are the rules or "Terms" that govern use of the Your Order website (the "Site") by you, as the user of the Site. By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Your Order reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Unless otherwise stated in any revised Terms, all new features or services provided on the Site will be subject to these Terms.